top of page

FBI Issues Urgent Warning on Malicious Online File Converters

Writer: Thomas BreckelThomas Breckel

The Federal Bureau of Investigation (FBI) has recently alerted the public about a surge in cybercriminals exploiting free online document conversion tools to disseminate malware. These seemingly innocuous services, which offer to convert files from one format to another, are being weaponized to compromise users' personal information and system integrity.​


The Threat at Hand

Many individuals and businesses rely on free online converters for tasks like transforming Word documents into PDFs or merging multiple images into a single file. While these tools may perform the advertised function, the FBI warns that some are embedding malicious software within the converted files. Once downloaded, this malware can grant attackers unauthorized access to the victim's computer, leading to severe consequences such as identity theft or ransomware attacks. ​


How the Scam Operates

Cybercriminals create websites that promote free document conversion services. Unsuspecting users upload their files for conversion, and in return, receive files laced with malware. Additionally, these malicious sites may extract sensitive information directly from the uploaded documents, including Social Security numbers, banking details, and login credentials. Alarmingly, many victims remain unaware of the infection until significant damage has occurred. ​


Protective Measures Recommended by the FBI

To safeguard against these threats, the FBI advises:

  1. Exercise Caution: Be vigilant when using online conversion tools. Scrutinize the legitimacy of the website before uploading any documents.​

  2. Update Security Software: Ensure that your antivirus and anti-malware programs are current and set to automatically update. Regularly scan downloaded files before opening them.

  3. Use Trusted Software: Opt for reputable document conversion software from established companies like Adobe Acrobat or Microsoft Office, which offer secure conversion features.​

  4. Verify Website Reputation: Research and read reviews about an online converter before use. Be cautious of sites lacking basic security measures.​

  5. Avoid Executable Files: Legitimate converters should not require downloading executable files (.exe, .bat, .scr). If prompted to do so, refrain from proceeding.​

  6. Regular Backups: Maintain backups of important data on external drives or secure cloud services to mitigate potential data loss.​


If you suspect that you've been a victim of this scam, the FBI encourages reporting the incident to their Internet Crime Complaint Center at www.ic3.gov. Timely reporting can aid in tracking and mitigating such cyber threats. 


Conclusion

The convenience of free online file converters can sometimes come at a hidden cost. By staying informed and adopting proactive cybersecurity practices, users can protect themselves from falling prey to these malicious schemes. Always prioritize security over convenience when handling sensitive documents online.​

 
 
 
bottom of page